Reader's Questions
Frequently Asked
The questions we are asked most often, answered plainly — about our scores, our independence, and how far to trust the figures on this site.
- 01 What is Datum Index?
- Datum Index is an independent editorial observatory of reputation for AI inference and infrastructure providers. We publish a composite reputation score, a long-form dossier and a data-confidence disclosure for each of the 20 providers we cover, alongside long-form analysis and a commented benchmark of the field.
- 02 How is the reputation score calculated?
- The reputation score is a 0–100 editorial composite, not a first-party metric. It weighs reliability and track record most heavily, then trust and compliance, then transparency and economics, and finally raw capability and performance. It is a considered editorial judgement rather than a mechanical formula. The full weighting model is on our Methodology page.
- 03 Is Datum Index paid or sponsored by the providers it ranks?
- No. We accept no payment, placement fee or sponsorship from any provider we cover, and no provider can buy a higher rank or a kinder verdict. Every entry is held to the identical standard. Our independence statement is on the About page.
- 04 Can I quote the prices and latency figures as fact?
- Not as current fact. Prices are indicative USD-per-1M-token reference points for a representative model, and latency and throughput are order-of-magnitude figures, not SLAs. Both move often and vary by model, region and load. Always confirm against the provider directly before quoting.
- 05 What do the confidence marks (high, medium, seed) mean?
- They tell you how far to trust a figure. "High" means confirmed against the provider's public pricing or documentation on the review date. "Medium" means based on public sources but not re-confirmed on the exact date. "Seed" means an illustrative value pending first-party verification — it must not be quoted as fact. The full legend is on the Methodology page.
- 06 How often is the data reviewed?
- The observatory is reviewed on a rolling basis. This issue was last reviewed 10 July 2026, against dataset schema v1.0.0. Each dossier shows its own review date so every figure can be traced.
- 07 How do you decide which providers to include?
- We cover serious, publicly available AI inference and infrastructure venues — frontier labs, hyperscalers, aggregators, routers, GPU clouds and silicon specialists. Inclusion is not an endorsement and omission is not a judgement; it usually means a dossier is not yet complete to our standard.
- 08 A figure about our company is wrong. How do we correct it?
- Evidence changes the record. A provider who can substantiate a figure against a public source can move our confidence mark or correct the number. We respond to evidence, not pressure, and we upgrade confidence marks in public as verification allows.